🥇 PF Gold – Flight protection before your flight
Delays, cancellations, missed connections: With PF Gold, you protect your flight in advance. If something goes wrong, we’ll notify you automatically – and claim your compensation for you. No Commission deducted: you receive 100% of your compensation.
★★★★★ 4,4 on Google · 215 reviews
🔄 Automatic flight monitoring
💶 Up to €600 compensation per person
🧾 Unlimited reimbursement of additional expenses
🥇 100% payout with no commission
WHY PROTECT YOUR FLIGHT IN ADVANCE?
In many cases, you are automatically entitled to compensation. Yet a large
proportion of claims go unclaimed – because enforcing them takes time,
effort and expertise.
You protect your flight in advance for a small fee. If nothing happens, you simply had a smooth journey. If something does happen, we take care of everything and you receive your full compensation without deductions.
WHAT IS PF GOLD?
PF Gold is our premium protection for flight disruptions. You purchase it before you fly. From then on, we automatically monitor your flight. If there is a disruption, we contact you, handle the entire claim process with the airline – and pay you 100% of the compensation.
IMPORTANT TO KNOW
PF Gold is the proactive way to prepare for a potential compensation claim.
So there is only one question that matters: Has your flight disruption already happened –
or is your flight still ahead of you?
WHAT THIS MEANS IN PRACTICE
Long-haul flight, arriving more than four hours late. Two passengers, the same compensation entitlement –
but a significant difference in how much you ultimately receive.
COVERAGE
Protection for all relevant flight disruptions – automatically monitored,
without you having to take action yourself.
IN 4 STEPS
You take exactly one step. We take care of the rest.
PLANS
All plans include the same comprehensive coverage. The only difference
is the number of people covered.
WHO IS PF GOLD FOR?
TRUST
Years of successfully enforced claims, specialised lawyers and a team you can actually reach.
“I didn't have to worry about absolutely anything. The entire process was taken care of, and in the end, the full amount was successfully claimed. If I had tried to do this myself, I would have failed.”
Flight Delay · Long-Haul“It took a little while, but the final result was all that mattered. Fair commission, no stress. Friends and family already know about you – highly recommended.”
Flight Cancellation“Simple submission, uncomplicated upload, then they handled everything. The result actually exceeded my expectations. Gladly again.”
Delay · €600 Compensation“Always reachable by phone, friendly, fast. Contact Passengers Friend right away if something is wrong with your flight – the result speaks for itself.”
Missed ConnectionFREQUENTLY ASKED QUESTIONS
You purchase PF Gold before you fly. From then on, we automatically monitor your flight and, if something goes wrong, you receive 100% of your compensation with no commission deducted.Our compensation service, on the other hand, is used after a flight disruption has already occurred. You submit your case to us and, if successful, we deduct a commission. PF Gold is therefore not an alternative to our compensation service – it is protection you arrange beforehand.
PF Gold must be purchased before departure. If your flight has already been delayed or cancelled, you cannot purchase PF Gold retroactively. In that case, our compensation service can help you.
Nothing – and you won’t hear from us either. PF Gold is protection: you pay a small amount so that if something does go wrong, you’re covered and don’t have to deal with the claim yourself.
Yes. Documented additional expenses resulting from the flight disruption – such as hotel accommodation, meals or costs resulting from a missed connecting flight – are reimbursed in addition to your compensation, with no upper limit.
[CHECK – please add the actual scope of coverage: departures from the EU, EU airlines flying into the EU, exceptions. This question will often influence the purchase decision and should be answered precisely.]
Yes. With the Couples & Families plan, you can cover several people travelling together under a single plan. For travel groups of 12 or more, our Group plan is available.
[CHECK – add the cancellation/right-of-withdrawal policy for PF Gold and link to the existing cancellation page.]
⏱️ Only available before departure
Once your flight has departed, PF Gold can no longer be purchased for that journey.
A few euros now – and you won’t have to deal with delays, cancellations
or additional expenses yourself.
🔒 Secure payment
🥇 100% payout with no commission
🔄 Automatic flight monitoring
⭐ 4.4 on Google
"Are you a travel agency or tour operator?"
Premium service for your business: Customer assistance with flight disruptions – fast and fully compliant.
Legal handling of flight issues – outsourced with ease, resolved professionally.
"What is your case?"
Compensation for delayed flights.
Your flight was cancelled or not operated.
For problems caused by diverted flights.
If the airline has overbooked your flight.
In the event of missed connecting flights due to delays or similar disruptions.
Handling of Taxes and Fees in the Event of Flight Disruptions
