🛡️ Your Legal Right
Before exercising your right of withdrawal: If you have any questions, concerns or problems with your booking, we are always happy to assist you personally. In many cases, your request can be resolved more quickly and easily through direct communication.
WITHDRAW FROM CONTRACT
You can use this form to submit your cancellation request online. By submitting it, you request the complete cancellation of your contract with Passengers friend GmbH and the irreversible deletion of all information we store about you and your booking.
"Are you a travel agency or tour operator?"
Premium service for your business: Customer assistance with flight disruptions – fast and fully compliant.
Legal handling of flight issues – outsourced with ease, resolved professionally.
"What is your case?"
Compensation for delayed flights.
Your flight was cancelled or not operated.
For problems caused by diverted flights.
If the airline has overbooked your flight.
In the event of missed connecting flights due to delays or similar disruptions.
Handling of Taxes and Fees in the Event of Flight Disruptions
