🤝 Passengers friend - Become a partner
As a Passengers friend partner, you offer your customers automatic security in the event of flight issues with our PF Gold premium protection, which they take out before the flight – with zero additional effort for your team.
★★★★★ 4,4 on Google 203 review
🔄 Automatic flight monitoring
💶 Up to €600 + uncapped follow-up costs
🤝 100% payout to your customers
🧑💼 Zero effort for your team
WHAT IS PF GOLD?
PF Gold is our premium protection for flight problems – your customers purchase it preventatively before the flight. If a delay, cancellation, or other flight issue occurs afterwards, we take over the entire claim enforcement process and pay out 100% of the compensation to your customers.
PARTNERSHIP IN 3 STEPS
From the partnership to the payout to your customers – we handle the entire process.
You conclude a partnership agreement with us and can integrate our PF Gold protection directly into your offering, resell it at your own price, or purchase it together with your customers directly on our website.
If a flight is delayed, canceled, or diverted, your customer will automatically be actively informed by us about a potential claim in any case.
We take care of the entire compensation process and communication with the airline. Your customers receive the compensation – quickly and effortlessly.
SCOPE OF SERVICES
All-round protection for all relevant flight issues – automatically monitored, without your customers having to take action.
Every booked flight is monitored automatically, proactively, and in compliance with GDPR for potential compensation claims – no active filing required by your customers.
In the event of delays and cancellations, we enforce the compensation claim in full for your customers.
Even in the event of short-notice flight changes, diversions, and overbookings, we take over complete enforcement against the airline.
In case of cancellations, we additionally enforce the refund of the ticket price for your customers.
Proven follow-up costs – such as hotel stays or a missed connecting flight – are reimbursed in full and without any cap.
Unlike in the B2C model, PF Gold involves zero commission deductions – your customers receive the full compensation.
Your customers' flights delayed? No PF Gold purchased before the flight? Simply refer your customers to us – we will enforce the compensation, and you as a partner receive a commission from the compensation payout.
TRUST AND REFERENCES
A selection of partners and memberships that rely on PF Gold.
FREQUENTLY ASKED QUESTIONS
PF Gold is purchased preventatively by your customers prior to the flight and pays out 100% of the compensation. The standard compensation service only applies after a flight issue has already occurred – in this case, you as a partner receive a commission from the enforced compensation.
No. In principle, any business can become a partner – even without a direct background in travel.
That depends on the chosen model and will be discussed with you individually. Simply contact us without any obligation.
Once the partnership agreement is signed, you are usually ready to go within a few days.
BECOME A PARNTER NOW
Fill out our short partner form – we will contact you personally within 1–2 business days to discuss the right terms for you.
To the partner form →
FOR OUR PARTNER
Everything you need to get started and communicate with your customers.
Process, contacts, and frequently asked questions for Passengers Friend partners.
Download PDF ↓"Are you a travel agency or tour operator?"
Premium service for your business: Customer assistance with flight disruptions – fast and fully compliant.
Legal handling of flight issues – outsourced with ease, resolved professionally.
"What is your case?"
Compensation for delayed flights.
Your flight was cancelled or not operated.
For problems caused by diverted flights.
If the airline has overbooked your flight.
In the event of missed connecting flights due to delays or similar disruptions.
Handling of Taxes and Fees in the Event of Flight Disruptions
