Financial Compensation for delayed flights - air passenger rights
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Financial Compensation for delayed flights

Your flight was more than 3 hours delayed? Then you are entitled to between 250.00 and 600.00 Euros in compensation, depending on your flight route. We can help you examine your possibilities.

We examine your possibilities free of charge.

The Passengers friend expert team will take care of your case.

You will get up to 600,00 Euro in compensation.

Why choose Passengers friend?

  • Passengers friend know airlines and organisers as well as their often rejectionist stance regarding boarding compensation
  • Passengers friend work with lawyers and travel experts that know your rights and take them seriously.
  • Passengers friend will, if necessary, assert your right in court, aided by our lawyers. to invoke your compensation – without any hidden costs or risks.
  • Passengers friend are fair and transparent. We will only receive a contingent fee in case of success.

If my flight is delayed, what am I entitled to?

The European Court of Justice is on your side: If you are delayed by 3 hours or more you will receive compensation. The amount you are entitled to depends on the planned flight route or the distance covered.


  • up to 1500 km = 250.00 Euro
  • between 1500 km and 3500 km = 400.00 Euro
  • more than 3500 km = up to 600.00 Euro


  • for all flights departing within the EU or
  • for flights departing from a third country and travelling into the EU, as long as it is a European airline
  • This regulation applies to the Non-EU-countries Norway, Iceland and Switzerland

What are the charges?

Passengers friend help enforce your rights without any additional costs for you. Since we work on a commission basis, we will receive 36% (tax included) of your boarding compensation in case of success and if you receive what you are entitled to.

Your partner for Travel Law

Are you travelling and need help with a problem? Our travel law experts, supported by contract attorneys, help you with all your questions regarding travel law, such as flight delays, re-routing, flight cancellations and luggage problems or regarding your package tour. Also when dealing with your airline, your organiser or your hotel, Passengers friend is your expert partner when it comes to travel law.

Was your flight significantly delayed?

Have you lost more than 3 hours of your time due to a flight delay? Don’t lose money as well – claim compensation now!

Did you know? According to EU air passenger rights regulation 261/2004, you are entitled to compensation of up to 600 Euro in the case of a delay of more than 3 hours, or in the case of complete cancellation, depending on the distance covered and regardless of the ticket price.

Based on our experience we can say that more than 90% of all flight delays are the responsibility of the airline, which is why you are entitled to more than just a small amount of money or vouchers. Get active and enforce your rights with the help of our team.

How will Passengers friend help me with delayed flights?

Passengers friend assists in dealing with all claims concerning flight delays – without any extra fees for you. From personal experience we know exactly how organisers and airlines react upon a customer’s claim for compensation – often not at all.

Our experts for travel law represent you in court so that you will receive the money to which you are entitled. Only in case of success, which is when you get what you are entitled to, we will receive 36% (incl. VAT) of your compensation.

When does Passengers friend get involved?

Immediately! It’s as easy as that: Fill in and send the compensation form in 2 minutes  – we will take care of the bureaucratic mess so that you can just lay back and relax. We will keep you informed on the progress of the case.

With regard to Travel Law Passengers friend always sides with the traveller and offers services that ensure a quick and easy payment transaction – without financial risks.