Flight Delay

✈ Flight delay · EU law · up to €600 Flight delay? Secure up to €600 compensation – check now. Was your flight delayed? Under EU Regulation EC 261/2004, you may be entitled to up to €600 in compensation per person. Passengers friend checks and enforces your claim – completely risk-free, with no upfront costs. […]

Rescheduled Flight

📅 Flight diversion · EU law · up to €600 Flight diverted? Secure up to €600 in compensation – free of charge. Was your flight rescheduled to another time or was the departure date changed at short notice? Under EU Regulation EC 261/2004, you may be entitled to compensation – depending on how far in […]

Overbooking

🎫 Overbooking · EU Law · up to €600 Denied boarding? Secure up to €600 in compensation – free of charge. Were you denied boarding because the airline sold more tickets than available seats? This is overbooking – and under EU Regulation EC 261/2004, you are entitled to immediate compensation, assistance, and an alternative connection. […]

Missed Connection

🔗 Missed connecting flight · EU law · up to €600 Missed your connecting flight? Secure up to €600 in compensation – free of charge. If you missed your connecting flight due to a delay of your feeder flight and reached your final destination at least 3 hours later than scheduled, you may be entitled […]

Flight Detour

✈ Flight diversion · EU law · up to 600 € Flight diverted? Secure up to 600 € compensation – free of charge. Did your flight land at an airport other than booked? If the diversion led to a delay of at least 3 hours at the destination, you are entitled to compensation under EU […]

Flight cancellation

✈ Flight cancellation · EU law · up to €600 Flight cancelled? Secure up to €600 in compensation – free of charge. Was your flight cancelled? Under EU Regulation EC 261/2004, you may be entitled to up to €600 in compensation per person – in addition to the refund of your ticket price. Passengers friend […]

Refund of taxes and fees

💶 Taxes & fees · Up to 3 years retroactively Did not take the flight? Claim back your taxes & fees – free of charge. If you were unable or chose not to take your flight, the airline is not entitled to keep the taxes and fees included in your ticket – as these are […]

"Are you a travel agency or tour operator?"

Das Maskottchen von Passengers friend
Travel agency

Premium service for your business: Customer assistance with flight disruptions – fast and fully compliant.

Ein Paar wird in einem Reisebüro bedient
Eine Reisebüroangestellte an einem Laptop
Tour operator

Legal handling of flight issues – outsourced with ease, resolved professionally.

"What is your case?"

Das Maskottchen von Passengers friend

Compensation for delayed flights.

Your flight was cancelled or not operated.

For problems caused by diverted flights.

If the airline has overbooked your flight.

In the event of missed connecting flights due to delays or similar disruptions.

Handling of Taxes and Fees in the Event of Flight Disruptions