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Claim up to 600 €
per person!

Was your flight delayed, cancelled or overbooked?

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We are here to help you
to get your rights!

Your flight was delayed, cancelled or you were not allowed to fly? Then you are probably entitled to compensation of up to €600.00 per person. Check your claim in less than 3 minutes!

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We know very well from experience that airlines often ignore customer complaints or simply reject justified claims. Our professional travel law team, supported by contracted lawyers, can help with all aspects of travel law, whether it's delayed flights, postponed flights, problems with your luggage or during a package tour. —



Our free check will show you immediately whether you are entitled to compensation.



Out team of experts start working on your claim right away.



No win, no fee.

Flight cancellation
due to a
mouse on board

Two travellers were looking forward to a sunny summer vacation in June 2017, however the plane did not take off after all. The reason: A passenger had previously seen a mouse on board. Now the regional court Wedding has ruled. A mouse infestation is not an extraordinary circumstance. According to the ruling, passengers are entitled to a compensation payment in accordance with the EU Passenger Rights Regulation.

Flight delay due to de-icing

During the winter months de-icing at airports is also necessary. It regularly occurs that the aircraft cannot take off because, for example, parts of the wings are frozen. Anyone who arrives late at their destination due to de-icing is entitled to financial compensation. Many airlines would like to avoid the compensation payment and talk their way out of it. According to the courts, de-icing is one of the airline's normal duties, it is not an extraordinary circumstance.

Airline bankrupt

Travellers are not privileged creditors, so the claim has a comparatively low priority in insolvency proceedings. As a result, if the airline is bankrupt, the claims for compensation in the event of flight cancellations or lost baggage will therefore be rather negative. However, if the booked trip is a package tour, it is possible that travellers will not be left completely empty-handed. The claims can possibly be filed against the tour operator.

Fast and

Why should I use Passengers friend?

Claim yourself

Compensation in
duration uncertain
Cost risk
not determined
Effort of time
up to 600 € per passenger
Success rate

Passengers friend

Compensation in
few days*
Cost risk
0 €
Effort of time
few minutes
up to 600 € per passenger (minus provision)
Success rate
very high
Claim Now
* 3 - 12 months with success-related payout method

About us

Passengers friend specializes in the enforcement of compensation claims for flight delays, cancellations and denied boarding. The basic idea is based on the fact that although you as a traveller are entitled to compensation under EU law, in practice you have difficulties enforcing it against the airline. Passengers friend is already working with over 2200 travel agencies and we can help you get your rights. We recover your compensation or our service is free of charge for you!

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