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Flight Delay Compensation
Had issues with your flight? Want to receive your compensation quickly and easily?
Check your eligibility for compensation now – it’s free! You could get up to €600 per person back.
Passengers friend Gold
Want to protect yourself from issues like flight cancellations or delays and secure your trip in advance?
Then our travel protection package Passengers friend Gold is exactly what you need!
KNOWN FROM:
WE HELP YOU GET THE JUSTICE YOU DESERVE!
Your flight was delayed, canceled, or you were denied boarding? Then you may be entitled to compensation of up to €600 per person. Check your eligibility in less than 3 minutes!
Why?
Many customer complaints go unanswered
From experience, we know that airlines often ignore customer complaints or simply reject legitimate claims. Our skilled travel law team, supported by contract attorneys, is here to help with all your questions.
How does it work?
1...
Find out how much compensation you may be entitled to.
2...
We’ll check your eligibility within minutes for free and handle the rest.
3
You’ll receive your compensation.
If your claim is eligible, we’ll transfer your money (minus the success fee) directly to your account. That’s it – no further steps required from you!
QUICK AND
EFFICENT
Why should I choose Passengers friend?
Claim yourself
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Cost risk 0,- €
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Time investment many hours
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stress factor Paperwork battle with the Airline
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experience mostly not
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Chance of Success low
Passengers friend
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Cost risk 0,- €
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Time investment less than 3 minutes
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Stressfaktor absolout stress-free
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Erfahrung experienced Travel Law Experts
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Erfolgsaussicht high
Attorney
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cost risk up to 600,- €
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time investment many hours
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stress factor Meetings
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experience depending on the attorney
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chance of success depending on the attorney
About us
Passengers friend specializes in enforcing compensation claims for flight delays, cancellations, and denied boarding. The core idea is based on the fact that, although EU law entitles you to compensation as a traveler, actually obtaining this payment from the airline is often challenging. Passengers Friend collaborates with over 2,200 travel agencies to ensure you receive the compensation you’re owed. If we can’t enforce your claim, our service remains completely free for you!
FAQ
What exactly does Passengers friend do?
Passengers friend helps you assert your rights in cases of flight delays, cancellations, or missed connections. Under current EU law, travelers facing these issues are entitled to compensation of up to €600.
Did we miss answering your question? Feel free to call us at 02591 – 253 98 98 or use the contact form on our website’s Contact page.
What does Passengers friend cost me?
With us, you only ever pay the contractually agreed commission of 36% (including VAT). If, against all expectations, our lawyers lose the case in court, we cover all incurred costs. There are no hidden additional fees.
Didn’t find an answer to your question? Feel free to call us at 02591 – 253 98 98 or use the contact form available on our Contact page.
Example: How is flight compensation calculated in case of a delay?
Example Calculation for Flight Compensation
Flight Route: Frankfurt – New York
Delay Duration: 4 hours
Compensation Amount: €600
Commission for Successful Claim: 36%
Calculation
Total Compensation: €600
Commission Amount (36% of €600):
Commission = €600 × 0.36 = €216
Amount Paid to Customer:
Payout = €600 – €216 = €384
Result
Compensation Amount: €600
Deducted Commission (36%): €216
Actual Payout to Customer: €384
If you still have questions, feel free to call us at 02591 – 253 98 98 or use the contact form on our Contact page.
Can additional incurred costs also be claimed?
For additional costs incurred due to a flight issue, the airline is always responsible, regardless of the cause of the problem. You should keep all receipts for any unexpected expenses. Reimbursement is only possible for costs that are documented and reasonable.
Didn’t find the answer to your question? Feel free to call us at 02591 – 253 98 98 or use the contact form on our Contact page.
DO YOU HAVE ANY FURTHER QUESTIONS?