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Compensation for

Flight Postponement And Change Of Flight Time

Man is standing next to calendar - Claim for compensation in case of a rescheduled flight

Flight time changes are a major annoyance for travelers. When you book a flight, you assume that it will take place at the scheduled time. However, airlines often change flight times shortly before departure. Often, you consciously choose the time of departure and may even opt for a more expensive flight. It is particularly annoying when vacation time is lost due to the flight time change.

What are the claims for reimbursement in the event of flight reschedule - Passenger rights

In the event of a flight time change:

Travelers often get to feel the arbitrariness of airlines. Shortly before departure, you receive information about the flight time change. The notification here is definitely too late. The EU Passenger Rights Regulation 261/2014 prescribes clear rules for flight postponements and flight time changes.

In many cases, you are entitled to a refund of up to €600 per person in the event of a flight time change.

Here’s what you need to know about flight rescheduling:

Decisive for the right to compensation is the time when you were informed about the flight time change.

If the airline or tour operator informs about the flight time change in a period between 0 to 7 days before departure, there is a claim if:

  • Departure is more than 1 hour earlier than scheduled
  • Arrival is more than 2 hours later than scheduled

If the airline or tour operator informs between 8 to 14 days before the flight date, there is a claim if:

  • Departure is more than 2 hours earlier than scheduled
  • Arrival is more than 4 hours later than planned

You are not sure if all conditions are fulfilled? We will be happy to check your entitlement to a refund for you:

Man marking his rights on a paper.

That’s how much you’re entitled to compensation:

In case of a flight delay, diversion or failure you have a right to get a compensation up to 600€

These requirements must be met in order to be entitled to compensation for a flight time change:

  • You should have checked in on time.
  • Your flight took place no more than 3 years ago.
  • Your flight departed from the EU (any airline) or landed in the EU (the airline is based in the EU).

shining light bulb - What to do when a flight is rescheduled: accept or not accept? Tips: What to do when a flight us rescheduled: accept or not accept?

Flight rescheduling is associated with great stress. Nevertheless, you should try to stay calm and keep a cool head. Follow a simple plan: 

If you have been notified of a flight time change by email or phone, you can rebook or cancel your flight. The new flight can have a different number of changes or take place on a different day. However, the ticket price cannot be higher for the new flight. If you only find out about the flight time change at the airport, do not hesitate to make use of your right to assistance.

Woman with laptop wonders if she should accept the flight transfer or not.
up to 1500 km1500 km -3500 kmFrom 3500 km
up to
250 €
up to
400 €
up to
600 €

FAQ:

If you change your flight time, you have enough stress. You don’t need to worry about reimbursement after the fact. That’s what we’re here for. We shake up the airlines and, with the help of lawyers, claim the compensation you are entitled to.

Get what you deserve.

Woman pushes coin - Get your money back - Travel reimbursement