Flight canceled - Now it's time to wait ...
If your flight is cancelled, you need patience and strong nerves. You do not simply have to tolerate a flight cancellation. The EU Air Passenger Rights Regulation is on your side. You are entitled to a refund of the ticket price, a free return flight or alternative means of transport to your destination. You are also entitled to a compensation payment of up to € 600.00 and reimbursement of any additional costs incurred.
The compensation amount depends on the total travel distance:
up to 1.500 km flight distance: 250.00€
1.501 km bis 3500 km flight distance: 400.00 €
more than 3.500 km flight distance: up to 600.00 €
As a passenger, what do I have to do if my flight is delayed?
It's simple: Fill out the form on our website and our travel law experts will take care of your case immediately.
We will get in touch with the airline for you, our lawyers take your claim to court - at no extra cost for you.
We only receive a commission if we are successful for you.
You do not like to wait such a long time?
Simply select the Passengers friend Express payment method. You will be paid 51% of the amount within a few days.
What are the benefits of using Passengers friend Express?
You have the right to keep the compensation, no matter what the outcome of the case.
You will receive the compensation payment within a few days.
Faster, easier and, as always, risk-free compensation payout
All important legal rights in case of flight cancellation at a glance:
Reimbursement of the cost of the travel ticket or replacement flight
Eligibility for compensation up to €600
Entitlement for care and support service
Our free check will show you immediately whether you entitled to compensation.
Out team of experts start working on your claim right away.
No win, no fee.