Throughout Germany, there are about 1.9 million eligible passengers, but only a few know their travel rights and try to enforce them against the airline. We have set ourselves the goal of informing you as a traveler about your rights and assisting you in asserting them.

What is your case?

Flight Delay

What are the claims for reimbursement in the event of a flight delay - passengers rights

Flight Cancellation

What are the claims for reimbursement in the event of a flight cancellation - passengers rights

Flight Diversion

What are the claims for reimbursement in the event of a flight diversion - passengers rights

Missed Connection

What are the claims for reimbursement in the event of a missed connection - passengers rights

Overbooking

What are the claims for reimbursement in the event of overbooking - passengers rights

Rescheduled Flight

What are the claims for reimbursement in the event of a rescheduled flight - passengers rights

Luggage

What are the claims for reimbursement in the event of baggage problems - passengers rights

Strike

What are the claims for reimbursement in the event of strike determination - passengers rights

Extraordinary circumstances

What are the claims for reimbursement in the event of extraordinary circumstances - passengers rights

Additional costs

What are the claims for reimbursement in the event of additional costs - passengers rights