Your flight is cancelled and you don’t want to be stuck with your travel costs? However, after a flight problem you do not want to pay a commission to us? Then Passengers friend Gold is exactly what you need! If problems occur during your trip, we will enforce your claim against the airline!
With Passengers friend Gold you can secure your next flight in advance and receive 100% of your claim in case of problems such as flight cancellations, without paying a commission. Either one time or as a subscription for all your flights in one year! Get Passengers friend Gold now so you can enjoy your next trip stress-free.
We will act for you in case of the following problems:
*For all baggage problems we will only take action out of court
1...
If you have chosen Passengers friend Gold 365, you will receive a confirmation email from us after your registration, as well as your access link.
2...
Before your flight departs, register your flight online by depositing the flight information via your access link. With our annual Passengers friend Gold 365 coverage, you can report the damage after it occurs.
3
If we prevail in your claim, you will receive 100% of your compensation from us.
Insure yourself directly for a whole year – with Passengers friend Gold 365 –for just 39,00 €. During this period, all claims are covered for you, no matter how often you fly. Plan your trips in a relaxed manner and let us do the work for you if problems arise.
We at passengersfriend.com want to make passengers aware of their rights and shake up airlines. Many passengers do not even know that they are entitled to compensation of up to €600 per person in addition to the reimbursement of their flight tickets.
However, the legal situation is not always clear and simple. Through our cooperation with travel law experts and lawyers, we have made it our business to stand up for your passenger rights and to enforce your claims. On your behalf, we claim the compensation you are entitled to from the airline and assume all costs and risks for you.
Only Passengers friend Gold offers you all-round coverage for all your flights in one year – no matter how many claims occur. Enjoy the benefits of Passengers friend and it’s completely commission-free. You get paid 100% of your claim so you can sit back and enjoy your trip.
Exceptional circumstances are circumstances that do not correspond to the normal course of events, but you are entitled to compensation for a delay in arrival of more than 3 hours on flights departing in the EU or on flights that landed in the EU and the operating airline is headquartered in the EU.
Entitlement to compensation depends on the distance travelled:
up to 1500 km flight distance: 250 €
1501 to 3500 km Air distance: 400 €
more than 3500 km Air distance: 600 €
Yes, children over 2 years of age are also eligible.
Important:
In the case of minors, we require the signature of both guardians. If there is sole custody, it must be proved.
Passengers friend Gold has no age limit, which means parents can also register their children. Furthermore, you will receive immediate membership rights after completion of the registration.
Are there any problems? You are entitled to an unlimited number of requests for help!
Membership starts immediately upon receipt of payment.
All travelers who are able to do business can purchase Passenger Friend Gold. Passenger rights also apply to children. According to this, parents can also buy travel insurance for their children.
After successful completion of the order process, you will receive a confirmation e-mail.
In the event that you lose your confirmation email, please contact us by phone or e-mail. Our contact details
Detailed information about lost luggage can be found here.
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