Have taxes and fees refunded
Because in the event of flight problems you are not only entitled to compensation, but also to a refund.
Your refund claim: keep taxes and fees
In the event of unexpected flight changes or cancelations, your right to a refund of taxes, fees and other charges remains intact.
Passengers friend stands up for your rights and navigates the complex pricing structures of the airline industry.
Regardless of the reason why you cannot take your flight – your rights to a refund of taxes and fees are protected. Low-cost airlines often refuse to refund you, but Passengers friend will fight to ensure that your legitimate claims are granted, even if the airline’s terms and conditions say otherwise.
Why should I contact Passengers friend?
Claim yourself
Passengers friend
Passengers friend makes it easy
Our dedicated team at Passengers friend specializes in helping you claim back your taxes and fees with ease. Whether you’ve booked early or chosen a saver fare, the amount of taxes and fees is often higher than the actual fare. We understand how complicated and time-consuming the process can be – that’s why we take care of this part for you.
Refund up to 3 years retrospectively
Sometimes life is unpredictable. For this reason, we offer you the opportunity to claim your refund retroactively for up to 3 years. This means that you can also assert your claims and claim back taxes and fees for flights that were not taken in the past.
Our refund process
Our refund process is straightforward and efficient. Our experienced team will do the work for you and reclaim your taxes and fees retroactively for up to 3 years. All you have to do is fill out our simple online form. Enter your flight details and we’ll do the rest. We’ll make sure you get what you’re entitled to.
Frequently asked questions about tax and fee refunds
The exact breakdown of taxes and fees on a flight ticket can vary depending on the flight route, airline, country of departure and destination. Please note! Only personal fees will be reimbursed. Personal fees include, for example, airport or security fees.
1. air traffic tax: This tax is often levied by governments and is based on the destination, flight duration or distance.
2. airport charges: These charges are levied by airports to cover the use of their facilities such as runways, check-in areas and passenger facilities.
3. security charges: These charges are used to fund security measures and checks at airports.
4. passenger taxes: Some countries levy passenger charges or fees that are used to fund infrastructure projects or other aviation-related expenses.
5. environmental charges: In some cases, environmental charges are levied on airline tickets to offset the environmental impact of air travel or to fund environmental protection projects.
6. air traffic control charges: These charges are levied to cover the costs of air traffic control and air traffic controller services.
7. value added tax (sales tax): In some countries, VAT is also charged on airline tickets.
8. service charges: Airlines may also charge their own service fees to cover costs for services such as baggage handling, seat reservations or in-flight catering.
9. fuel surcharges: In the past, some airlines have imposed fuel surcharges to offset rising fuel costs. However, this practice has become less common.
You can claim taxes and fees for flight tickets retroactively for a period of up to 3 years.
We offer you an uncomplicated and efficient process to apply for a refund of taxes and fees. All you need to do is fill out our user-friendly online form and enter your flight details. From there, we’ll take care of the rest.