Travel Agent

Passengers friend already cooperates with more than 2200 travel agency partners of various co-operations and is the market leader in Germany.
Passengers friend is committed to helping your customers if they have experienced problems during their journey. We make sure you get the best for your customers - without any risk. We only receive compensation if your customer also receives compensation.

A win for your customers and for you!

Would you also like to help your customers to get compensation?

Get Partnership

Provide your customers with "more" service.

This turns an unsatisfied customer who had a problem on his trip into a satisfied customer who appreciates your comprehensive service.

Pfeil nach Recht. Aufzählungszeichen

Integration to midoffice systems

At your convenience we can check your flights for existing claims retroactively for the last three years.

Pfeil nach Recht. Aufzählungszeichen

The client receives the cheque at your office.

We send the cheque on behalf of your client directly to your office. You deliver the good news personally.

Our Partner Service

Pfeil nach Recht. Aufzählungszeichen

If you have any questions about travel rights, you can reach us from Monday to Friday from 9:00 - 18:00.

Pfeil nach Recht. Aufzählungszeichen

You will receive a link and materials for your website. This way, your customers can submit applications directly through your website.


We have compiled materials especially for our travel agency partners that you can use to advise your customers in the best possible way. Contact us and we will send you information material promptly.



Fill in our Sales partnership form.



You will receive a confirmation Email with your Agentnumber from us.



With your agentnumber you can start sending us claim-requests and benefit together with your customer from our service.