Flight delay with TUIfly - Passengers friend
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Flight delay with TUIfly

Flight delays and cancellations on private or business trips are no exception, also airlines such as TUIfly can be affected. If your flight is more than 3 hours delayed or cancelled, you are eligible to claim a refund.

Contact Passengers friend: We asses your eligibility to claim compensation in case of flight delay or cancellation with TUIfly or any other airline, completely free of charge and without commitment. You might receive any sum between 200.00 Euro and 600.00 Euro, depending on the distance between the airports of departure and destination.

We work together with experts specialised in questions regarding travel law and also enforce your passenger rights in the event of flight delay with TUIfly or any other airline in court.

TUIfly flight delay


Experiences of numerous passengers show: Delays and cancellations are problems every airline has to deal with, e.g. TUIfly. Passengers who have used our services in order to claim compensation talk positively about easy and uncomplicated enforcement procedures.

Little stress, high success prospects and no cost risk speak in favour of our services. It is irrelevant if the delay or cancellation was caused by TUIfly or any other airline.

Passengers talk about uncomplicated procedures offered by Passengers friend: You only have to type in the number of your TUIfly flight (or any other airline) and we assess your eligibility to claim compensation.


„I can only recommend Passengers friend. Uncomplicated, I didn’t have to do anything.“

– Andreas K. from Potsdam

„Excellent relationship with Passengers friend! At first I wasn’t sure if I was going to receive any payment at all, but everything worked out perfectly. Thanks!“

– Sylvia T. from Paderborn

„At first I tried on my own to claim a refund, after my return flight from Palma was more than 4 and a half hours delayed, but the airline tried to brush me off with vouchers. Passengers friend saved me.“

– Fatma G. from Erfurt


The German airline TUIfly is headquartered in Langenhage close to Hannover, where the home base is also situated. TUIfly was founded in 2007, after Hapagfly and the Hapag-Lloyd-Express (HLX) were merged. TUIfly is a subsidiary company of the TUI Group. The airline’s low prices are its chief selling point and offers, as special service, to inform customers about possible delays.

Flight destinations are predominantly situated around the Mediterranean Sea, where classic holiday regions are targeted. Further popular holiday destinations such as the Canary Islands, the Cape Verde Islands, Egypt or Madeira are also on the list. Currently, TUIfly depart from 23 airports in Germany: Berlin-Schönefeld (SXF), Berlin Tegel (TXL), Bremen (BRE), Dortmund (DTM), Düsseldorf (DUS), Erfurt (ERF), Frankfurt (FRA), Frankfurt Hahn (HHN), Friedrichshafen (FDH), Hamburg (HAM), Hannover (HAJ), Karlsruhe (FKB), Köln/Bonn (CGN), Leipzig/Halle (LEJ), Memmingen (FMM), Munich (MUC), Münster (FMO), Nürnberg (NUE), Paderborn-Lippstadt (PAD), Rostock (RLG), Stuttgart (STR), Sylt (GWT) and Usedom (HDF).